At Custom Box Center, we offer a wide range of custom boxes to meet the unique needs of different industries. Our selection includes retail boxes, food packaging, cosmetic boxes, eco-friendly boxes, gift boxes, shipping boxes, and more. Each box is fully customizable in terms of size, shape, design, and material to suit your specific requirements.

Yes, we understand the importance of seeing the product before committing to a larger order. We offer sample boxes so you can evaluate the quality, design, and specifications. Please contact our team to discuss your sample request, and we will provide you with the details on how to proceed.

The minimum order quantity for our custom boxes typically starts at 100 units. However, this can vary depending on the type of box and customization requirements. For specific information on MOQs for different products, please get in touch with our sales team.

You can submit your design files by emailing them directly to our design team at designs@customboxcenter.com. We accept various file formats such as PDF, AI, and PSD. Please ensure that your design is in high resolution to achieve the best printing quality. If you need any assistance with your design, our in-house designers are available to help.

Absolutely! Our experienced design team is here to help bring your vision to life. Whether you have an initial concept or need a complete design solution, we can provide guidance and create a custom box design that perfectly reflects your brand’s identity and meets your packaging needs.

The standard turnaround time for custom box orders is typically 8-10 business days after the design is approved and payment is confirmed. If you have a specific deadline or need a rush order, please let us know, and we will do our best to accommodate your timeline.

Yes, we are committed to sustainability and offer a variety of eco-friendly packaging options. Our eco-friendly boxes are made from recyclable, biodegradable, and compostable materials, providing an environmentally responsible solution without compromising on quality or aesthetics.

We offer multiple payment methods for your convenience, including credit/debit cards, bank transfers, and online payment gateways like PayPal. If you are placing a large order, please contact our billing department to discuss alternative payment arrangements.

Yes, once your order has been shipped, you will receive a tracking number via email. This tracking number will allow you to monitor the status of your shipment and estimated delivery date. You can also contact our customer service team if you have any questions about your order status.

At Custom Box Center, we strive for perfection with every order. However, if you receive an order that is damaged or incorrect, please contact our customer service team immediately. We will work with you to resolve the issue quickly and ensure you are satisfied with your purchase.

To receive a quote, you can fill out our online quote request form on our website or contact our sales team directly via phone or email. Please provide as much detail as possible about your packaging needs, including box type, size, quantity, and design preferences, so we can give you an accurate and timely quote.

Currently, we offer shipping within the United States and Canada. We are actively working on expanding our business to new regions and will soon be able to operate in additional countries. Stay tuned for updates on our international shipping options! For specific inquiries about shipping to your location, please contact us directly.

We accept a variety of file formats for design submissions, including PDF, AI, PSD, and JPG. For best results, we recommend submitting your design files in a high-resolution PDF or AI format. If you have any questions about file formats, please contact our design team for assistance.

Changes to orders can be made before the production process begins. If you need to make changes to your order, please contact our customer service team as soon as possible. Once production has started, changes may not be possible or could incur additional charges.

You can contact our customer support team via email at support@customboxcenter.com or by phone at (210) 554-7337 during business hours. Our team is here to assist you with any questions, concerns, or inquiries you may have.