At Custom Box Center, we are dedicated to delivering your orders promptly and securely. Below are the key details of our delivery policy to ensure a seamless experience:
Order Processing Time
- All custom orders are carefully reviewed, designed, and manufactured to meet your exact specifications.
- Processing typically takes 10-12 business days after the final approval of the design.
- Any delays due to artwork revisions or additional customization requirements will be communicated promptly.
Shipping and Delivery Time
- Standard delivery within the U.S. is estimated at 3-5 business days after order completion.
- For international orders, delivery times may vary and will be provided at the time of order confirmation.
Shipping Costs
- We offer free shipping within the U.S. on all bulk orders.
- For smaller orders or international shipping, costs will depend on the destination and weight of the package.
Packaging and Safety
- All boxes are securely packaged to ensure they arrive in pristine condition.
- In case of damage during transit, please contact our customer support team within 48 hours of receiving the package.
Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS to monitor its progress in real time.
Delivery Restrictions
- We currently do not deliver to P.O. Boxes or restricted areas.
Contact Us
For any delivery inquiries or concerns, our customer support team is here to help. Reach out to us via:
- Phone: (210) 554-7337
- Email: support@customboxcenter.com
- Hours:
- Monday to Friday: 9:00 AM – 5:00 PM
- Saturday: 10:00 AM – 2:00 PM
- Sunday: Closed
Thank you for choosing Custom Box Center for your packaging needs. We look forward to serving you!
